If you encounter the problem of funds not arriving when using KingCard to top up or withdraw money, you can follow the steps below to solve the problem. If the funds have not arrived for a long time and the transaction has been confirmed to be correct, it is recommended that you contact the KingCard team for further information. help.
Q:The Deposit/Withdrawal Has Not Arrived
A: The blockchain network may be congested due to activity. If a period of time passes, the deposit/withdrawal is still not successful.Please contact customer service email: [email protected], and a specialist will serve you as soon as possible.
If you have any questions, please contact us:
KingCard Customer Service-Email: [email protected]