During the KYC (identity verification) process on the KingCard platform, users may sometimes encounter audit failures. Understanding the common reasons for KYC failures can help you avoid these problems and complete identity verification smoothly.
Q:Reasons for Failing KYC Verification
Q:Reasons for Failing KYC Verification
A
After submitting your identity information, please wait patiently. The review process typically takes around 5 to 10 minutes, with a maximum of about one day. If the submitted documents are incomplete and do not pass the AML review, please follow the instructions provided in the app and promptly provide the necessary additional documents. If you encounter any other questions or concerns regarding the KYC review, please contact our customer service, and a specialist will assist you promptly.
If you have any questions, please contact us:
KingCard Customer Service-Email: [email protected]