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Kingcard Help Center

Wondering how to complete KingCard's standard KYC (identity verification)? We provide a simple how-to guide to help you complete identity verification smoothly, ensure your account security and enjoy basic functions.


Q:How to Complete KYC Verification - Standard Certification
A:Complete the following 3 steps to successfully complete standard certification:

1. Initial Email Binding
  1. Go to the homepage and tap "Account" at the bottom right.
  2. Tap "Security".
  3. Tap "Account Verification".
  4. Tap "Email".
  5. Tap "Bind Email".
  6. Enter the email address you want to bind and tap "Next".
  7. Follow the instructions to move the icon and complete the verification.

  8. Tap "Get Verification Code".
  9. Check your email for the verification code, enter it in the field, and tap "Verify".
  10. Email binding is complete.
2. Initial Mobile Binding
  1. Go to the homepage and tap "Account" at the bottom right.
  2. Tap "Security".
  3. Tap "Account Verification".
  4. Tap "Mobile".
  5. Tap "Bind Mobile".
  6. Enter the mobile number you want to bind and tap "Next".
  7. Follow the instructions to move the icon and complete the verification.

  8. Tap "Get Verification Code".
  9. Check your mobile messages for the verification code, enter it in the field, and tap "Verify".
  10. Mobile binding is complete.
3. Identity Verification
  1. Go to the homepage and tap "Account" at the bottom right.
  2. Tap "Security".
  3. Tap "Account Verification".
  4. Tap "Identity Verification".
  5. Enter your country, name, and date of birth in order and tap "Next".
  6. Enter your ID type, ID number, issue date, and expiration date (ID cards with permanent validity do not expire), and tap "Next".
  7. Upload your ID photos (passport or ID card) and submit for review.
Passport
  1. Upload a photo of your passport (you can use the camera or photo album). The photo should clearly show the following:

    1. Clear photo
    2. Full name
    3. ID/Document number
    4. Date of birth P.S: Upload a full-color, full-size photo of the document. Do not upload selfies, screenshots, or edited images.
  2. Upload a selfie for verification. P.S: Upload a full-color, full-size photo. Do not upload blurry photos, screenshots, or edited images.

  3. Submit for review. Your identity is under verification, and we will notify you once confirmed.
ID Card
  1. Upload photos of the front and back of your ID card (you can use the camera or photo album). The photos should clearly show the following:
    1. Clear photo
    2. Full name
    3. ID/Document number
    4. Date of birth P.S: Upload a full-color, full-size photo of the document. Do not upload selfies, screenshots, or edited images.
  2. Upload a selfie for verification. P.S: Upload a full-color, full-size photo. Do not upload blurry photos, screenshots, or edited images.
  3. Submit for review. Your identity is under verification, and we will notify you once confirmed.

 

If you have any questions, please contact us:


KingCard Customer Service-Email: [email protected]