Forgot your KingCard account password? No worries! You can easily recover it and regain access to your account by following these simple steps. We offer a straightforward password reset process to ensure you can quickly restore access.
Q: I forgot my login password and can’t access my account. What should I do?
A: Users need to enter the phone number or email address linked to their account on the login page. Then, click "Next" and select "Forgot Password" on the following screen. Simply follow the prompts to reset your password.
Note: To ensure the security of your funds, withdrawals will be disabled for 24 hours after resetting your password.
Step 1: On the login page, click "Forgot Password"
Step 2: Enter your "Email or Phone Number"
Step 3: Update your new password
Step 4: Receive a verification code via phone or email
Step 5: Re-enter your new password and log in
For your security, after any account security changes, withdrawals and internal transfers will be disabled for 24 hours, and each card transaction will be limited to 1,000 USD.
If you need further assistance, feel free to contact us:
KingCard Customer Support
Email: [email protected]