When registering or performing security verification, you may encounter the problem of not receiving the verification code sent by KingCard in SMS or email. The following are common reasons and solutions to help you quickly resolve the verification code receiving problem and complete the operation smoothly.
What should I do if I can't receive SMS?
What should I do if I can't receive SMS?
Please first verify whether you clicked the "Get" button. You need to click the "Send Verification Code" button before you can receive SMS.
Of course, it may also be caused by the following reasons:
1. Mobile security software interception (applicable to smartphone users who have installed security software); Please open the mobile security software, temporarily turn off the interception function, and then try to get the verification code again.
1. Mobile security software interception (applicable to smartphone users who have installed security software); Please open the mobile security software, temporarily turn off the interception function, and then try to get the verification code again.
2. SMS network gateway is congested or abnormal
When the SMS network gateway is congested or abnormal, it will cause the sent SMS to be delayed or lost. It is recommended to contact the mobile operator to verify or try to get it again after a while.
3.Other issues: Your phone is in arrears; your phone storage is full; the network environment is poor, etc., which may cause you to be unable to receive the SMS verification code.
If you do not receive the system email from kingvcard.vip after clicking "Get":
1. It may be a network delay. It is recommended that you wait and check your mailbox again, because our registration verification code is valid within ten minutes;
2. Please check whether it is in the spam.
3. Please check whether the registered email box is the email box where you receive emails.
4. Please note: If your email box is a company-related email box, there will be a series of security interceptions that may intercept emails. It is recommended to use a personal email box.
5. Your mailbox storage is full. Because there is an upper limit to mailbox storage, you need to clear some mail, otherwise you will not receive too much mail.
If you have any questions, please contact us:
KingCard Customer Service-Email: [email protected]